Overview
Leadership Training
ISO 9000 Based Quality Systems Training
Six Sigma
Total Quality Management Training
Productivity and Manufacturing Systems Solutions Training

ISO 9000 Based Quality Systems
Understanding and Implementing the ISO 9000 Standards
This practical two-day course will give you the knowledge, skills, and tools you'll need to design/modify and implement a quality system which meets the ISO 9000 Standards. In this course you will learn:
  • The requirements of ISO 9001:2008
  • Valuable tips which will guarantee cost-effective and successful implementation
ISO 9000 Overview for Management
This course will provide management with a basic understanding of the requirements of ISO 9001, and will provide an understanding of management's specific roles and responsibilities in the ISO 9001 Quality Management System. In this course, attendees will discuss how the approach taken to implement ISO 9001 can result in either a value-added and sustainable business management system, or something undesirable.

Introduction to ISO 9000 - Awareness Training
This one-half to one day training course provides an informational setting for employees to be introduced to the ISO 9000 quality systems and the requirements of the standards. It provides an open forum for discussion, questions and answers from an RAB-certified lead auditor or ASQ-certified quality auditor regarding the registration process, what auditors look for, and what will be expected of employees. More importantly, the need for and value of quality systems and documentation will be addressed, along with roles and responsibilities in implementing ISO 9000.

Implementing the ISO 9000 Standards
Attendees of this two-day course will learn how to design and implement a cost-effective ISO 9000 quality management program using existing resources, gain the competitive advantages of ISO 9000 registration, learn what the ISO 9000 standards require and how to respond, how to develop an ISO 9000 quality manual, management's role in achieving compliance, and how to develop quality system procedures and work instructions.

Successfully Completing Documentation Requirements for ISO 9001 Registration
Documentation development is the most important task in achieving ISO 9001 registration, but can often represent 50-60% of the time and effort required to achieve registration. This one- to two-day course offers a variety of workshops and exercises to give attendees the methods, tools, and skills needed to develop and implement quality system documentation effectively and reduce the time of this task by 50%.

How to Conduct Internal Audits for ISO 9001
By attending this course, you will learn how to conduct internal audits to verify that your quality system complies with the ISO 9000 Standards, greatly improve your chances of successfully passing the ISO 9001 registration criteria on your first try, and use the internal audit system to maintain and improve your quality management system. This two-day course incorporates a variety of workshops and exercises to enhance your learning experience. We have also developed a role-playing audit in which attendees assume the roles of hypothetical company employees involved in an internal audit. Past attendees have commented that this format is very useful in learning how to conduct a thorough internal audit.

Implementing the ISO/TS 16949 Quality System Requirements
If you manufacture products for Chrysler, Ford, General Motors, truck manufacturers, and other subscribing companies, you need to address the ISO/TS 16949 quality system requirements. Although the impact of ISO/TS 16949 will be significant to companies of all sizes, small and medium-sized companies will share the benefit if they can use existing resources to achieve certification to these standards. This practical two-day course will give you the knowledge, skills, and tools you'll need in order to implement the ISO/TS 16949 requirements for the development of a quality system that provides for continuous improvement, with an emphasis on problem prevention and the improvement of product and process quality through variance reduction.

Using ISO 9000 and ISO/TS 16949 as a Strategy for Continuous Quality Improvement
Achieving the levels of quality improvement that provide for real cost savings and competitive advantage requires more than "quality talk". It requires the application of quality tools and methods that really add value to your operations. It is important to use the right tools and methods that really work in improving your operations and competitive position in the marketplace. With customer demands for ISO 9000 or ISO/TS 16949 quality systems continuing to increase, learn how to implement these systems efficiently and effectively and achieve the level of quality improvement that will justify your efforts.

Advanced Product Quality Planning (APQP)
This one-day course will discuss the core concepts and critical success factors that will ensure that the benefits of quality improvement, cycle time reduction, waste elimination, and customer satisfaction are gained through your APQP process. Although ISO/TS 16949 registration requires companies to implement an Advanced Product Quality Planning Process for product design, development, and manufacturing, all organizations can benefit by attending this course.

Potential Failure Mode and Effects Analysis (FMEA)
Potential Failure Mode and Effects Analysis is a systematized approach intended to recognize and evaluate the potential failure of a product or process and the effects of these failures. By ranking and prioritizing these failure modes and effects, you can also prioritize improvement efforts. This one- or two-day course introduces FMEA and can focus on Design (Product) FMEA, Process FMEA, or both. To ensure that learning is maximized, this course includes workshops to reinforce concepts.

Measurement Systems Analysis (MSA)
Measurement efforts of any sort are futile if the measurement system used to obtain the measurements is not accurate and precise. This course introduces Measurement Systems Analysis, discussing the concepts of bias, stability, linearity, repeatability and reproducibility. Workshops show how to conduct a Gage Repeatability and Reproducibility Study.



© 2010 Steudel and Mann, All Rights Reserved